AI-powered ticket resolution platform for automated support
It automates the triage of customer support tickets using AI agents that process and assign tickets, persisting data in PostgreSQL. Users submit tickets via a Streamlit UI, while admins manage and view analytics through a separate dashboard. Email notifications keep stakeholders informed, and the system is ready to self‑host for small‑to‑medium support teams. The all‑in‑one approach offers a more cohesive solution than assembling disparate tools.
View on GitHub →VikramMugale/Ticket_Resolution_Platform